Recent Posts

Who is the Most Trusted Restoration Company?

7/17/2017 (Permalink)

When you need fire or water damage cleanup services it's important to go with the company that most people trust. That's because there's a lot at stake. At SERVPRO of Winchester we are proud to be not just the biggest, but the most trusted restoration.  

Through years of experience, and the resources of a national company at our disposal we are the ones most home and business owners in Winchester call.

Our franchise is owned by Rob Wise, is a forward-thinking entrepreneur with years of experience in the home construction industry. Under his leadership area residents have received the highest quality service for everything from water damage and mold removal, to fire damage and soot removal.

Contact SERVPRO of Winchester now!

Perhaps one of the reasons our company is so well trusted, is that we have the ability of relying on different arms within the company to respond to different situations. For example, we don't just have a single crew who responds to all emergencies that we are called upon to respond to. Instead we have a Fire division that deals with only restoring items that were damaged by soot, smoke, and flames. Meanwhile, we have other teams of employees who focus on flooded basements and other water damage jobs. In that way we specialize in anything that comes our way.

Another item that people count on us for is the ability to respond day or night, at any hour, on any day. This means that if one of our customers insists on service immediately, we provide it, regardless of when it is. That puts you in control of the situation, and let’s you get back to your life at the speed and rate that you need to.

For all your home and business restoration needs, call SERVPRO of Winchester, and find out why we are the area’s most trusted restoration company!

Bioremediation in Winchester, WA

6/26/2017 (Permalink)

Biohazard Bioremediation in Winchester, WA Biohazard Cleanup in Winchester VA

Nobody ever wants to be in a situation where they have to call for services such as the removal of human remains, hoarding scenes, blood spills, or animal feces, but the reality is that disastrous things such as these happen in our neighborhoods from time to time. When you have a need to remove biohazardous materials from your home SERVPRO® of Winchester is the one to call.

Sure, there are other companies who do the same work, but at what cost? Do you know that other companies charge much more than we do for the exact same service? The fact is our biohazard removal teams are equipped and prepared to handle any type of cleanup job quickly, efficiently , and for a lot less than other companies.

In the case of a hoarding situation, our team works compassionately with the home owner and his or her loved ones to clean and sanitize the scene, while health and/or mental health professionals tend to the affected person.

If you find yourself in the difficult position of having to clean up a murder, suicide, or hoarding scene SERVPRO® of Winchester has the most experienced crews, at the lowest price, and will clean up the scene fast.

It is our motto to always be there to help, day or night, and we’ll be there to help. Just contact us and our professional staff will be happy to help.

Commercial Water Damage Preparedness

6/15/2017 (Permalink)

Commercial Commercial Water Damage Preparedness water damage in a commercial environment

Water Damage Tips For Office Buildings

Water damage is a threat to the safety of occupants, and the finances of the owners. This is true not just of residential homes, but also of commercial buildings. In the Winchester, VA that means plenty of warehouses, retail stores, banks, and the other commercial structures. In times of severe rain or plumbing failure this damage could even stop your business from performing daily tasks, which halts daily business, causing you to lose money!

That’s why we are going over some basic preventative and responsive measures that are considered best practices for tenants of commercial buildings. By practicing these measures you can get back to business quickly.

Preventative Measures

To help minimize the damage done from water leaks in a commercial environment, make sure to educate your office managers on water damage preparedness. This includes having them learn how to turn off the water, electric, and gas supply. If they do not have access to such things, then they should know who to call to have them turned off. In the event of a burst pipe you want to stop the water from flowing as quickly as possible to prevent further damage.

It’s also a good idea to have some basic tools in the office in the event of an emergency, as well as a list of emergency contact phone numbers for all employees. Of course, you should already have the contact information for your local fire and police numbers, so that anyone who is injured can get medical attention if needed.


As with residential structures, rapid response is critical to water damage in an office. The longer water stays in an environment like drywall or carpet, the more of a chance there is that it will be affected by mold, which is another problem altogether.

The best course of action is:

  1. Call a plumber to fix the source of the loss;
  2. Call SERVPRO of Winchester to remediate the damage.

Of course, you can call your insurance first, but remember, we are also experts at the insurance side of damages as well, and can help you get the best coverage, so you may call us to work with your insurance as well.

At SERVPRO of Winchester we are the leaders of commercial water damage restoration. Contact us today to learn more!

What is Black Mold

6/12/2017 (Permalink)

Mold Remediation What is Black Mold mold remediation

At SERVPRO® of Winchester we routinely get the question, “how do I know if I have black mold? Well, it’s not easy to answer because there are thousands of types of mold that grow. However, it is important to know that visible colonies of mold, regardless of the type, is unacceptable in the home or office, where people reside, or spend a significant amount of time.

Black mold is just one type of mold, and like any other type of mold, it can cause serious health problems to the occupants of a home or office when it is thriving in large colonies. In this article, we’re going to attempt to answer the most common concerns regarding black mold, such as common symptoms, how it thrives, and what can be done in order to prevent it from growing in your home or office.

What are the Symptoms of Black Mold?

Common symptoms resulting from black mold include irritations to the eyes, nose, and throat, coughing, sneezing, headaches, fatigue and nausea. If the exposure is prolonged these symptoms can worsen to include vomiting, internal bleeding, and bleeding from the nose.

How Does Black Mold Grow?

Black mold, thrives in an environment composed of high water content and low nitrogen content. That means a damp place that does not get a lot of air. You can imagine, for example, that if you spill a gallon of water onto a floor with long fiber carpet that area can  be a breeding ground for mold if it is not properly dried.

How Can We Prevent Mold Growth?

Mold, being a common thing in our world, grows almost everywhere, so we cannot get rid of it entirely. However, it’s only when it starts to grow excessively, or when colonies start to form that it becomes a health concern to humans. This usually happens after some type of water damage such as a leaky ceiling or a burst pipe. If you have had water damage in your home or office there are some preventative measures you should take.

First, you should make sure that the affected area has been dried thoroughly. Remember, many types of carpet will need to be removed to be dried because if the water has been trapped underneath your floor or carpet you will likely have mold growth.

After drying the water-damaged area a quick cleaning with soap and water, or a bleach solution is in order. This will help kill any potential mold growth in the area. Also, the use of a dehumidifier once you have finished cleaning the area will assure that there is no moisture left.

SERVPRO® of Winchester is a leader in mold remediation. If you have mold and need help contact us today, we’re always here to help!

Aftermath® vs. SERVPRO® of Winchester

5/30/2017 (Permalink)

Aftermath® vs. SERVPRO® of Winchester for Crime Scene, Trauma, and Biohazard Removal and Cleanup Services.

Contact SERVPRO® of Winchester for Biohazard Cleaning Services Today!

Who do people in Winchester, VA call for crime scene, biohazard, and trauma cleanup services? Well, there are two main options: SERVPRO® of Winchester and Aftermath®. But which company is better? Let’s find out so that you can make the best decision when it comes time for you to do so.

Both SERVPRO® of Winchester and Aftermath® have knowledgeable workers, and both companies ensure that their workers have the proper training and certifications to perform cleanup services for hazardous materials and crime scenes. Essentially, you can rest assured that both companies do a good job. However, one of these companies charges much more than the other for the same exact service. SERVPRO® of Winchester will do the exact same work as Aftermath, only for a much lower price.

SERVPRO® of Winchester specializes in remediating, sanitizing, and cleaning scenes that have been affected with hazardous waste materials. Such cleanup situations include:

Bloodborne Pathogens
Cleaning up bloodborne pathogens includes removing body fluids, tissue, and other substances resulting from accident, trauma, crime, or death. This is potentially very dangerous. Any time blood is involved in a cleanup job you should get professional help to properly dispose of and clean up the affected area immediately.

Sewage Backup
Such problems are not just gross, they are harmful to inhabitants. If you have a sewage backup it is a health hazard that only gets worse with each passing hour. An area that has been affected by sewage backup is unlivable, and must be treated immediately.

Hoarding Scenes
People who hoard personal belongings are often in need of more than just cleaning services, many of these people tend to need a counselor and many sessions of therapy work. However, just like in the above-mentioned cases, when it comes to cleaning the hoarding scene SERVPRO® of Winchester is the company that gets the job done right, and at the best price.

SERVPRO® of Winchester ensures that your home or business is clean, sanitary, and safe for all habitants after it has been affected with a hazardous waste material. Unlike our competitor, however, we offer our services at an affordable price. Contact SERVPRO® of Winchester for your hazardous waste cleanup services today!

Insurance Claims On Water Damage

5/24/2017 (Permalink)

Water Damage Insurance Claims On Water Damage Water Damage Insurance Claims

Water damage is one of the most common claims for home insurance. If you are thinking making a claim on water damage here are somethings you should know.

Contact us for help with your insurance claim on water damage, fire damage, or mold remediation!

Problem Areas:

Insurance claims for water damage can run into some trouble in certain cases. For example, if you are claiming something that was the result of gradual damage they might give you some problems. Gradual damage is anything that happened over time as opposed to an accident or sudden damage. These can be things such as leaky ceiling that was due to plumbing defects water damage caused by cracks in the foundation, a lot of times mold will also fall into this category. Basically, anything that has been happening for a long time is generally not covered by home insurance.

However, there may be some exceptions to this. For example, some insurance companies allow for mold remediation to be covered. This is especially true in the case of mold being the result of another claim that was covered under insurance, but was not properly fixed, and mold was the result.

A good practice for homeowners is to keep record of all repairs and transactions for services that are made to your home. This will prove valuable in the event you ever make a claim.

On the other hand if water damage is sudden and accidental you’ll probably have a much easier time getting covered for the damages. Of course everything is dependent upon the language of the policy that you purchased, but this is the very nature of insurance: coverage for sudden and accidental loss.

It is also worth mentioning that there are different types of water damage as far as insurance is concerned. Some cover flood, some cover sewer backup, and many times the items that are covered reflects what is commonplace for the region that you live in.

At SERVPRO of Winchester we are not only experts at restoring your home as if it never even happened, we are also experts at dealing with insurance companies. Contact us to learn more about how we can help you through the entire recovery process today!

Flooded Basement Service and Causes

5/23/2017 (Permalink)

Water Damage Flooded Basement Service and Causes A flooded basement isn't fun...


A flooded basement is an emergency situation that cannot be ignored for very long because it can cause major damage to the walls, floors, carpet, event furniture. Not to mention, it can lead to mold if left untreated, that this is all fairly quickly.

SERVPRO of Winchester understands this. That’s why we are on-call 24/7 because you can’t wait for tomorrow when you have standing water in your house tonight.

Call our Flooded Basement team right away!

Our team can deploy technicians at any hour to remove the water from your basement, dry the carpet, repair the damage, and do whatever needs to be done in your situation, so that you can get back on with your life.

Here are some of the common sources that cause a basement to experience flooding.

There are generally only a few sources for a basement to receive water:

  1. Either it is coming through the foundation in the form of rain penetrating the walls;
  2. Water from over-saturated soil being pushed through the floor;
  3. Storm water from the sewer system; or
  4. Sanitary sewer water from a clog in your homes’ sewer line.

In the case of water seeping in from a crack in the foundation, you can know if this the cause of your water damage if the water is coming in at only one particular location, or at the exterior foundation wall.

As for the subsurface groundwater, this is when your basement acts as a boat in a pond, water will enter through any hairline crack whenever the groundwater levels ride above the level of your floor. A perimeter drain system can be used to solve this problem.

In the case of storm water from the sewer system the rainwater in the sewer system can rise to such levels that the water flows backwards toward the house. If you already have a sump pump for this reason then you either need a new one, or the alternative is to dig up and cap the pipe that is running from the house to the street.

Lastly, if the event of sanitary sewer water backing up, you will know this is your problem if the water is coming through the drains of the floor and the sinks in the basement. In this case the installation of backflow preventers will do the trick. Also, pouring tree root killer down your toilets once a year can help with prevention of such disasters.

If you have a flooded basement contact SERVPRO of Winchester and have our team of experts help you out today!

How to Handle a Leaky Ceiling

5/16/2017 (Permalink)

Water Damage How to Handle a Leaky Ceiling Leaky Ceiling

Leaky Ceilings can be devastating, not just to the ceiling in your home or business, but also to your time, and money. This is because it is often hard to determine where the leak originates. Usually when you have a leaky ceiling, all you know is that the ceiling is dripping, but you don’t yet know why. Therefore, it’s imperative that you find the cause of the leak, and fix it because the longer it takes to find the leak the more damage it will cause.

Therefore, the first thing you should do in the event of a leaky ceiling is either call the experts at SERVPRO, or, if you are going to tackle the problem yourself, you must begin by finding the source of the leak. That can be tricky if you don’t know where to start. However, if you eliminate all the obvious non-causes that will at least allow you to start pin-pointing the problem.  

When trying to determine the cause of a leaky ceiling often the best place to start is by considering whether the leak occurs only in inclement weather, or if it occurs non-stop. This will allow you determine whether the source of the problem is the roof. Obviously, if the leak only occurs when it is raining or snowing outside then the roof is the likely source of the leak. On the other hand, if the leak occurs regardless of the weather conditions outside then the leak is most likely caused by a plumbing line inside the house or structure.

Another thing that can help you pin-point the source of the problem is to consider is the water itself. If the water is clear and fresh that could indicate the water is coming from the water supply line. On the other hand, if water is coming from the roof you could see that dirt and other substances from the roof along are being dragged along with it, and it would stain the ceiling.

If you have eliminated the roof as the source of the leak then it is going to take an inspection of the pipes in your home or building to solve the problem. Of course, not all people are prepared for home improvements and repairs, especially when it comes to major repairs. If you have a leaky ceiling, or any kind of water damage to your home or business, give the pros a call. For more information visit our water damage services page. We’re faster to any size disaster.

Water Damage Tips

5/9/2017 (Permalink)

Water Damage Water Damage Tips Water Damage Tips

Water can destroy a lot of items in your life. It can even cause damage to your home, if you're uninsured, it can cause damage to you financially, and perhaps worst of all, it can even damage the sentimental items that you can’t put a price tag on. For that reason it’s a good idea to know the causes of water damage.

However, if you cannot avoid it then it helps to know what the best first steps are once you have been victimized by it. Below are some tips on best first steps after water damage based on the experience we have had.

The first concern should be the safety of all people and animals in the affected home or area. Some of the most common causes of injury after water damage to a structure are slip hazards, and electrical shock due to careless mishandling of home appliances after water damage that could have been avoided. On this note, don’t just go about business as usual, avoid using kitchen appliances, and major electrical devices until authorities have deemed that it is safe to do so. This includes ceiling fans, lights, and televisions.

The next concern should be the cleanup process. You want to get your life back on track, so you want to get your home in order. Now depending on the severity of your damage you may need to contact the local authorities, and insurance provider, but eventually they will most likely get a SERVPRO® crew out to your location to fix it up.

Learn more about water damage, or any of the other services that we offer at SERVPRO®. If you find yourself dealing with a disaster, and need emergency repair, contact SERVPRO® of Winchester today!


Mold Damage in Winchester

5/1/2017 (Permalink)

Mold Remediation Mold Damage in Winchester Mold remediation in Winchester, VA

Mold is a real problem for many families in Winchester, Virginia. It can cause irritation and allergic reactions to people in the household, which can be very serious. Mold thrives in humid environment, and as we all know, the summer months are very humid in Winchester, and the rest of Northern Virginia.

What is mold?

Mold is a microscopic particle that exist almost everywhere, outdoors and indoors. This makes it impossible to completely remove all mold from a home or business. However, it doesn’t necessarily need to be removed, nor does it become a problem until the humidity – or moisture level – increases. That’s when the mold begins to thrive in number, and starts to form colonies.

That's also when these colonies begin to cause problems for people, especially in children and people with compromised immune systems. Even if you don't feel the effects of mole, there's the strong odor it produces. If you’ve ever smelled it before you don't want that experience again. If that smell is in your home, where you and your family expect to be comfortable, and to be able to relax you'l want to take care of it right away.

What can be done about it?

For this reason it is important to monitor the humidity level in your home, especially in Northern Virginia, where the humidity is present year-round, and the summer months can produce conditions in the environment that are favorable for mold growth. 

Generally, you want to keep the humidity level below 49%. When it is above this level that’s when these mold particles start to thrive and form colonies, producing the odor and causing allergic reactions in many people.

Mold Inspection and Remediation

SERVPRO of Winchester properly inspects your home for mold, identifies the cause of the odor, and completely removes it without a trace. Give us a call for more information on our mold removal process today!